The Mouse Boutique is not associated with The Walt Disney Co. or any of their affiliates. We reserve the right to refuse service to anyone at any time.

WARNING: Items contain small parts that may be a choking hazard for children.

Processing times are updated daily and posted on the banner above the website for each category, this should be checked in real time before placing an order. Anything labeled as ready to ship (RTS) will ship in 1-2 business days.

Processing time does NOT include shipping transit time, please allow 2-5 days after your shipment notification has been received for delivery.

All items are currently handmade to order; therefore, all sales are final.

If for some reason you are not happy with your order once received, please let me know as soon as possible. I will do my very best to make everything satisfactory for you.

If a return is approved by me, it must be returned within 7-days of delivery and buyer is responsible for the costs of the return shipping label via USPS 2-Priority Mail. A return shipping label will be emailed to you and will later be deducted from the refund amount. The refund will be processed after the return has been received and inspected.

Upon delivery of your order, if there is internal damage (directly associated with production, not shipping damages) contact the shop within 3 days of delivery, the shop will cover shipping costs that are to be exchanged due to production damages. In all other cases, buyer will be responsible for return shipping.

Shipping carrier damages are out of our control, the shop will not be held responsible. Should your package arrive damaged, you will need to file a claim with the carrier online within the timeframe specified. You must retain the damaged items and the original packaging until your claim is settled. Please communicate with carrier directly for updates, the shop will not be able to provide info or updates about the claim.

Orders that are lost and/or delayed by the shipping carrier are out of my control and the shop will not be held responsible. Should your package get lost in the mail and never arrive, you will need to contact the shipping carrier immediately using the tracking number provided and/or file a claim online within the timeframe of the service used.

At this time, we do not offer international shipping on our website however, our Etsy platform does accommodate international orders. Please send us a message for a custom listing.

We respond within 1-2 business days, does not include weekends/holidays

EARS -

All ears are handmade and should always be handled with the care. Ears should not be left out in high temperatures, exposed to water/moisture, worn on rides, or handled roughly. Hand contact with fabric should also be limited as this may cause discoloration from natural skin oil transfers.

TEES/JACKETS -

To avoid any peeling, fading, or cracking of the design and to extend the life and quality of your garment, please follow the proper care instructions suggested below.

Turn the garment inside out for washing, machine wash in cold water only, avoid bleach and fabric softeners.

Tumble dry on low heat. Avoid direct ironing the design. Do not dry-clean.

The shop is not responsible for damages due to mistreatment or improper care. These care instructions are for your benefit and are solely intended to extend the life and quality of your merchandise.